Delivery Info
- What is the cutoff time for same-day delivery? Please order by 11am for guaranteed same-day delivery.
- What is the cutoff for scheduled delivery dates by zone? Please place your order by midnight the day before the scheduled delivery date to guarantee delivery.
- What are your delivery hours? We deliver between 9 AM and 9 PM Monday-Friday.
- What if I am not home when the delivery arrives? Please leave a note in the delivery comments on where to leave the order.
- How long does express delivery take? Express delivery is 1 hour or less.
- How do I know if express delivery or same-day delivery is offered in my region? If express delivery is offered, you will see it as an option during checkout. If same-day delivery is offered, it will be highlighted in the top-right corner of the screen.
- My order contains refrigerated items, will it be fine if left outside for a couple of hours? While deliveries are designed to stay cold during transit, we cannot guarantee the safety of refrigerated products if left unattended for an extended period. To maintain food quality and safety standards, we highly recommend placing orders with refrigerated or frozen items only on days when someone will be present to receive the delivery promptly. Please note that we do not provide ice packs or other cooling materials in the delivery packaging.
- Can I request a specific delivery time? You may provide a preferred delivery time in the comments section during checkout. However, please note that while we make every effort to accommodate such requests, we cannot guarantee that the requested time will be met. Delivery times are subject to availability and may be impacted by factors such as order volume, traffic conditions, and weather. We appreciate your understanding and flexibility regarding delivery schedules.
- Do you offer free delivery? We offer free delivery for orders over $60. There is a $2.99 delivery charge for orders below $60.
- What is your delivery minimum order value? To complete your order, your subtotal (including any discounts) must be above $30.
Waitlist
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